Welcome to Clare Island Fast Ferries. By using our website (https://www.clareislandfastferries.com/) and booking our ferry services, you agree to the following Terms and Conditions. Please read them carefully before making a booking.
1. Bookings and Payments
- All ferry bookings are subject to availability.
- Payment must be made in full at the time of booking unless otherwise agreed.
- Once payment is received, you will receive a booking confirmation via email. Please check your confirmation carefully and notify us immediately of any discrepancies.
2. Cancellations and Refunds
- If you wish to cancel your booking, please contact us as soon as possible.
- Refunds may be offered at our discretion and are subject to a cancellation policy:
- Full refund if cancelled [insert number, e.g., 48 hours] before scheduled departure.
- No refund if cancelled within [insert number, e.g., 48 hours] of departure.
- In the event of cancellation by Clare Island Fast Ferries (e.g., due to weather conditions), a full refund or alternative sailing will be offered.
3. Changes to Your Booking
- We will do our best to accommodate requests to change your booking, subject to availability.
- Changes must be requested by contacting us directly.
4. Delays and Cancellations by Clare Island Fast Ferries
- Our ferry services are subject to weather and operational conditions.
- We reserve the right to cancel or delay sailings for reasons beyond our control, including adverse weather, safety concerns, or operational issues.
- In the event of cancellation, we will offer a full refund or an alternative sailing where possible. We are not liable for any additional costs you may incur as a result of delays or cancellations.
5. Passenger Responsibilities
- Passengers must arrive at the departure point at least [insert time, e.g., 30 minutes] before the scheduled departure time.
- Passengers are responsible for ensuring they have valid booking confirmation and personal belongings.
- Any disruptive or unsafe behavior may result in refusal of boarding without refund.
6. Luggage
- Each passenger is allowed [insert luggage policy, e.g., one small bag or suitcase]. Additional or oversized luggage may be subject to a fee or may not be accommodated.
- Clare Island Fast Ferries is not liable for any loss, damage, or theft of luggage or personal belongings.
7. Liability
- Clare Island Fast Ferries accepts no liability for any personal injury, loss, or damage suffered by passengers, except where required by law.
- Passengers travel at their own risk and are advised to have appropriate travel insurance.
8. Website Use
- All content on our website is the property of Clare Island Fast Ferries or its licensors. You may not reproduce, modify, or distribute any content without our written permission.
9. Governing Law
- These Terms and Conditions are governed by the laws of Ireland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Irish courts.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Clare Island Fast Ferries
C/O O Malley Ferries, Prospect, Westport, Co. Mayo
Email: [email protected]
Phone: 098 25045